Privacy Policy

1. Introduction

Nas Inspection Service FZE LLC (trading as “NASQS”), is committed to protecting the privacy of individuals who visit our website (nasqs.com) and use our services. This Privacy Policy explains how we collect, use, store, and protect your personal information.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

2.1 Information You Provide

We collect personal information that you voluntarily provide when you:

  • Submit an enquiry or request for quotation (RFQ) through our website forms
  • Contact us via email, phone, or WhatsApp
  • Subscribe to our updates or newsletters
  • Engage with us for procurement, inspection, or supply-chain services

This information may include:

  • Full name
  • Company name and designation
  • Email address
  • Phone number / WhatsApp number
  • Project details and material requirements
  • Any other information you choose to share in your message
2.2 Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Pages visited and time spent on each page
  • Referring website URL
  • Geographic location (country/region level)

This information is collected through cookies and similar tracking technologies (see our Cookie Policy for details).

3. How We Use Your Information

We use the information collected for the following purposes:

  • Service Delivery: To respond to your enquiries, process quotation requests, and provide procurement, inspection, and supply-chain support services.
  • Communication: To communicate with you regarding your enquiries, project requirements, and service updates.
  • Website Improvement: To analyse website usage patterns and improve our website content, functionality, and user experience.
  • Legal Compliance: To comply with applicable laws, regulations, and legal obligations in the UAE and internationally.
  • Business Operations: To manage our business relationships, maintain records, and support internal administrative functions.

4. Legal Basis for Processing

We process your personal information based on:

  • Legitimate Interest: To respond to business enquiries and provide our services.
  • Consent: Where you have provided explicit consent (e.g., subscribing to updates).
  • Contractual Necessity: Where processing is necessary to fulfil a service agreement or quotation request.
  • Legal Obligation: Where required by applicable UAE law or regulation.

5. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

  • Service Partners: With trusted service partners (e.g., inspection agencies, logistics providers, manufacturers) solely to fulfil your service requirements, and only to the extent necessary.
  • Legal Requirements: When required by law, regulation, court order, or governmental authority.
  • Business Transfers: In connection with a merger, acquisition, or sale of business assets, where your information may be transferred as part of the transaction.
  • Professional Advisors: With our legal, accounting, or professional advisors under confidentiality obligations.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including:

  • Enquiry and quotation data: Retained for up to 3 years from the date of last interaction.
  • Service and project records: Retained for up to 7 years for legal and compliance purposes.
  • Website analytics data: Retained in anonymised form for up to 2 years.

After the retention period, personal information is securely deleted or anonymised.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:

  • Secure data transmission (SSL/TLS encryption)
  • Access controls and authentication
  • Regular security reviews
  • Secure storage of physical and digital records

While we take reasonable steps to protect your information, no method of transmission over the internet is completely secure. We cannot guarantee absolute security.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request correction of inaccurate or incomplete information.
  • Deletion: Request deletion of your personal information, subject to legal retention requirements.
  • Objection: Object to the processing of your personal information for specific purposes.
  • Withdrawal of Consent: Withdraw previously given consent at any time.

To exercise any of these rights, please contact us using the details provided below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children’s Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

11. International Data Transfers

As an international procurement and inspection company, your information may be transferred to and processed in countries outside the UAE where our service partners operate. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The updated version will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Nas Inspection Service FZE LLC (NASQS) Sharjah Publishing City Free Zone
Sharjah, United Arab Emirates

Email: info@nasqs.com 
Website:
www.nasqs.com

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